Residential Moving
How far in advance should I book movers?
Book as early as possible during summer, weekends, and end-of-month periods. Larger moves and moves with packing or storage need more lead time.
Do I need to be present on move day?
A responsible contact should be available to answer questions, review inventory, confirm access, and approve move details.
NYC Apartment Moving
What is a COI?
A COI is a Certificate of Insurance required by many apartment and commercial buildings before movers can enter or use common areas.
Do NYC buildings require elevator reservations?
Many do. Customers should ask the building manager about elevator windows, loading dock times, and COI instructions.
Commercial Moving
How do businesses reduce downtime during a move?
Plan early, label clearly, assign internal points of contact, organize technology, and coordinate building access.
Can storage help with an office move?
Yes. Storage can help when a new office is not ready or when delivery needs to happen in phases.
Interstate Moving
What affects interstate moving timing?
Inventory size, distance, access, packing, storage, route, and delivery-window planning all affect timing.
Can packing be added to an interstate move?
Yes. Packing support can be discussed during the estimate process.
Storage & Valuation Coverage
What is valuation coverage and how is it different from insurance?
Valuation coverage is a mover's liability for your belongings during a move — it is not the same as a homeowners or renters insurance policy. Coverage levels can vary by shipment. Ask our team what applies to your move and whether additional coverage makes sense before move day.
What storage terms are available?
Storage terms depend on your timeline, from a short bridge between closings to longer-term arrangements. Ask about current options when you request an estimate.
How are my belongings protected in storage?
Items are padded, inventoried, and stored at our Rahway, NJ facility, then delivered back on your schedule.
Packing
Do you provide packing materials?
Yes. Packing materials and full or partial packing support can be added to a move — ask about options when you request your estimate.
Can I pack some boxes myself and have you pack the rest?
Yes. A common approach is self-packing everyday items and having our crew handle fragile, high-value, or awkward items.
Licensing & Trust
Is University Van Lines licensed in New Jersey?
Yes. NJ State License No. 39PC00505000, US DOT No. 4570225, and MC No. 1817771 for interstate moves.
How long has University Van Lines been in business?
Family-run since 1975, rated 4.9★ from 29 Google reviews.